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Shipping & returns

For shareholders we send from € 40.00 for free. Have you always wanted wool merino and unfortunately no room for your own herd? Then buy shares in our herd!

 

Shipping in The Netherlands, Belgium, Luxembourg and Germany

Purchase amount from € 0 to € 40,00 € 5,50
Purchase amount from € 40,00 to € 70,00 € 4,50
Purchase amount from € 70,00 to € 100,00 € 3,50
Purchase amount above € 100,00 Free

 

Shipping costs other countries in the EU

Shipping in Europe (up to 20 kg) € 15,00
For all other countries (up to 20 kg) € 15,00

 

Returns

Did make a purchase and do you wish to return, rules stated below:

  • You can return your purchase up to 28 days after receiving your shipment.
  • Email us before you send something back, if it concerns a complaint we may be able to solve it per e-mail or phone. If its not we will send you a return label.
  • After receipt and inspection of the goods you will receive back the purchase price.
  • The return shipping costs are 5,00 for the Netherlands. 12,50 for Belgium, Luxembourg, Germany, France and the UK. Other countries at demand
  • We can not accept shipments that are not reported in advance.
  • Returning goods is only possible for unused(!) products in original packaging.
  • If during inspection turns out that the value of the product is reduced due to the customer’s actions, for example: damaged, broken packaging or use of the product, only a part of the purchase price will be reimbursed. If the product has become unmarketable or can only be sold at a loss, we can not accept the return of the shipment.
  • Return shipments are not possible for personalized products or orders, eg if the product has been adapted to your wishes or in business orders with such an order quantity that a returnleads to an unmarketable large stock.
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